Notice: Cockhedge Medical Centre is open Monday to Friday from 8am to 6:30pm. If you have an urgent problem during these times please ring the practice. At all other times ring NHS 111.
Due to COVID we are operating what is known as total triage, this is a virtual appointment. Your clinician will review your problem and will then, depending on your needs
• offer you advice via text
• offer you a telephone call
• offer you a video call
• ask to see you in person (face to face) or
• navigate you to other services
If you need to order a repeat prescription please order online where possible or you can post your request in the mail box outside the practice.
Please only attend the practice if we ask you to. It’s important that you arrive at the time we ask you to attend and don’t forget to wear a face covering or mask. We are very sorry but we are unable to provide face coverings for patients.
In line with social distancing rules the practice must limit the number of patients in the waiting room.
To gain entry to the practice or to speak to a member of our team please use the intercom situated to the side of the main door. Before you enter the building you will be asked to use the hand sanitising station in the foyer. Please wait in the waiting room until you are called by a clinician. Following your appointment please exit the building via the same door by either pressing the exit button or waiting for the door to open automatically.
If you currently do not have online access you can download and sign up for the NHS App. You can verify your ID for the app without coming into the practice.
We would like to thank all our patients for their cooperation and understanding.
Welcome to Cockhedge Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Help Control The Virus
To protect yourself and others, when you leave home you must:
- wash hands - keep washing your hands regularly
- cover face - wear a face covering over your nose and mouth in enclosed spaces
- make space - stay at least a metre away from people not in your household
If you are feeling unwell, get a test and do not leave home for at least 10 days.
Read more about what you can and cannot do
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss of/change in smell or taste
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 coronavirus service to find out what to do.
Testing for Coronavirus
Testing is now open to any member of the public with COVID-19 symptoms by clicking here
Get an isolation note
Help the NHS respond to coronavirus
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus. This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Please Click here to access the Practice Leaflet.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The surgery is situated in a purpose built shopping mall. There is a large car park of which there are designated blue badge holder spaces belonging to the shopping mall.
The main entrance is inside the shopping mall on the ground floor via an automatic door with a handrail. A fully accessible toilet is available with an emergency alarm.
Guide or assistance dogs are welcome at all times.
(Site updated 26/08/2020)