Notice: Due to the coronavirus outbreak in the UK, Cockhedge Medical Centre have suspended all online appointment bookings . The reason we have done this is to stop the risk of an infected patient booking an online appointment and attending the surgery. Face to face appointments will only be booked when agreed during a triage telephone call with a clinician. All our appointments will continue to be triaged by our patient advisers.

Our door is locked but we are still seeing patients. If you have an appointment please telephone 01925 244655 upon arrival. We are taking these measures to protect you, our clinicians and staff members.

If you currently do not have online access you can download and sign up for the NHS App. You can verify your ID for the app without coming into the practice.

We would like to thank all our patients for their cooperation and understanding.

Get an isolation note. Use this service if you have to stay at home because of coronavirus and you need a note for your employer: https://111.nhs.uk/isolation-note/

Welcome to Cockhedge Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Public Information

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers. 

Call 111 now if you’ve been :

·         To Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

·         To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if its mild)

·         To Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath ( even if its mild)

·         In close contact with someone with confirmed coronavirus 

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. 

Further information is available on nhs.uk 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated services is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual. 

Everyone is reminded to follow Public Health England advice to:

·         Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

·         Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

·         Avoid touching your eyes, nose and mouth with unwashed hands.

·         Avoid close contact with people who are unwell.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Practice Leaflet

Please Click here to access the Practice Leaflet.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The surgery is situated in a purpose built shopping mall. There is a large car park of which there are designated blue badge holder spaces belonging to the shopping mall.

The main entrance is inside the shopping mall on the ground floor via an automatic door with a handrail. A fully accessible toilet is available with an emergency alarm.

Guide or assistance dogs are welcome at all times.